ComXchange

 
The Hotel PBX of the Future. Today.
ComXchange

ComXchange is the first IP PBX built from the ground up specifically for the lodging industry. Unlike proprietary systems that lock you in with specialized hardware and maintenance programs, ComXchange is built on an open hardware platform. Support and maintenance are streamlined with a true single source solution. Plus, it's no longer necessary to sacrifice features simply because your property is small. The flexibility of ComXchange allows you to choose from best-in-class hardware, specific to the needs of your individual property.

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What is ComXchange?

Hospitality-Specific Communications Server

ComXchange is the first IP PBX built from the ground up specifically for the lodging industry. ComXchange leverages the power of open standards hardware. We're not interested in locking you down to proprietary, expensive equipment and upgrades. Allowing you to choose from a host of best-in-class products compatible with ComXchange translates into lower hardware prices, easier upgrades, better access to equipment and protection from obsolescence.
ComXchange
The open platform of ComXchange provides an abundant array of communications options. From traditional analog phone to color display phones, ComXchange can fit the specific needs of any hotel type.

WHY CHOOSE COMXCHANGE?

Safeguard Your Technology Investment

Historically, phone systems have always utilized proprietary technology, which, by design puts unnecessary risk on the buyer. Most are familiar with the inevitable price that's paid when a manufacturer discontinues a proprietary product. Parts and service become scarce and prices climb exponentially. ComXchange leverages best in class standards-based hardware, providing a welcome hedge against the risk of obsolescence.

Lower Operating Expenses

ComXchange was designed specifically for the hospitality industry, encompassing features that improve efficiencies in the day-to-day operations of a hotel. Whether you utilize the labor reducing capacity of our workflow management module or prolong the life of your assets with our preventative maintenance system, you will benefit from the hotel-specific features we've integrated into ComXchange. There is simply no better way to guarantee lower ongoing maintenance costs than the utilization of open standards. Even more, ComXchange includes one of the best warranties in the business.

Prepare for the Future

We've all experienced the disappointment of learning that the latest technologies and innovations are "just an upgrade away." While it's very difficult to predict what the next breakthrough in technology will be, odds are it will be embraced much faster in an open IT infrastructure. Open standards systems have the luxury of a worldwide network of developers working to improve the technology. Conversely, proprietary equipment manufacturers must work independently to find compatibility with new technologies. This puts a much larger cost burden on these manufacturers and requires greater investment in order to provide new technology add-ons. By embracing open standards, ComXchange provides you with greater flexibility, allowing you to choose from the best products at market-driven prices, today and in the future.

Reduce Capital Expenditures

Until now, hotels have been forced to choose from low-cost systems that lack compatibility with today's VoIP standards, or expensive enterprise systems that have been re-packaged for the hospitality sector. ComXchange changes all that. No longer do you have to sacrifice compatibility for affordability. In fact, you'll likely see just the opposite as market forces improve quality while simultaneously driving down the price, resulting in reduced capital investment.

How is ComXchange Different?

Non-Proprietary Open Standards Hardware

Traditional proprietary phone systems must be developed, maintained and supported by a single manufacturer at a considerable cost, which is ultimately passed on to you, the customer. This is especially true when proprietary systems are discontinued, leaving you with obsolete equipment that is only available from one manufacturer and forcing you into escalating support costs.
Conversely, ComXchange leverages the power of open standards hardware. We're not interested in locking you down to proprietary, expensive equipment and upgrades. Allowing you to choose from a host of best in class products compatible with ComXchange translates into lower hardware prices, easier upgrades, better access to equipment and protection from obsolescence. Ultimately, we are able to deliver extremely cost effective systems up-front, with the added benefit of cost savings for you down the road, which is a powerful combination.

Simplified Licensing

You are probably accustomed to other vendors charging for every feature and type of license. While other vendors use a la carte licensing, ComXchange reduces costs and confusion with its simplified universal licensing scheme. You no longer need to upgrade your license for every feature you want to use. In fact, ComXchange actually allows you to freely upgrade an extension from analog to IP if you wish to do so. There are truly no hidden costs.

All-In-One Solution

Multiple interfaces, vendors and servicing distributors often create discord and additional expenses when trying to tie systems together. ComXchange eases this by providing an all-in-one solution. At the end of the day, fewer interfaces means fewer challenges for you.
ComXchange is an all-inclusive Communications Server; PBX, voice messaging, automated wake-up calls, unified messaging, auto attendant, hosted conferencing, call accounting and workflow management are all housed and integrated within ComXchange and simply connect to the PMS.

System Architecture