ComXchange is the first IP PBX built from the ground up specifically for the lodging industry. Unlike proprietary systems that lock you in with specialized hardware and maintenance programs, ComXchange is built on an open hardware platform. Support and maintenance are streamlined with a true single source solution. Plus, it's no longer necessary to sacrifice features simply because your property is small. The flexibility of ComXchange allows you to choose from best-in-class hardware, specific to the needs of your individual property.
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Track Down Staff with Find-Me/Follow-Me
Imagine easily being able to track down maintenance, housekeeping and support staff. Perhaps the front desk needs to quickly find a maintenance person to attend to an emergency. With ComXchange, the front desk simply dials the maintenance person's extension. From there, ComXchange calls a preprogrammed sequence of devices. For example, if the maintenance person is at lunch and doesn't pick up his/her office phone, their mobile phone is called. With Find-Me/Follow-Me, ComXchange ensures staff members are never out of reach.
Easily Extend Phone Service to Remote Offices & Teleworkers
ComXchange's IP platform allows hotels to easily extend the power of their phone system to remote offices and teleworkers through the internet. Since most remote workers have internet connectivity already, this generally incurs very little expense. Imagine a remote worker utilizing the full benefits of your phone system as if they were at the physical hotel, all without additional telecom expenses or equipment.
Make Calls from Any Computer with a Softphone
With ComXchange's open architecture, a telephone no longer has to be a traditional telephone. Just about any network connected PC or laptop can be transformed into a phone simply by installing and configuring a softphone application. Most softphones offer the same features as traditional standalone phones, and in many cases, even more features.
Maybe your sales staff gets hit with a foot of snow and can't make it in. If they have a computer with a softphone application available, they can make and receive calls as if they were in the office.